Privacy Policy
Jorven (“we”, “us”, or “our”) is committed to protecting your privacy. This policy explains what data we collect, how we use it, and the choices you have when you use the Jorven mobile application and related services (collectively, the “Service”).
Information We Collect
We collect the following categories of information when you use the Service:
- Account details: display name, email address, password hash, profile photo, and style preferences you choose to share.
- Content you submit: outfit photos, captions, comments, saved posts, and other contributions you upload through the app.
- Usage data: device identifiers, operating system version, app interactions, crash logs, and diagnostic data that help us improve performance.
- Support messages: emails or in-app requests you send to our support team.
How We Use Your Information
We process your data to:
- Provide account access and personalize the feed you see.
- Publish and share the content you choose to post with your followers or the broader Jorven community.
- Keep the Service secure, detect fraud, and enforce community guidelines.
- Diagnose crashes, analyze aggregated usage trends, and enhance new features.
- Respond to your questions and provide customer support.
Sharing and Disclosure
We do not sell your personal data. We may share limited information with:
- Service providers who host infrastructure, process analytics, or assist with customer support under strict confidentiality obligations.
- Law enforcement or regulators if required to comply with legal obligations or protect the rights of Jorven users.
Your Choices
You can update account details, manage notification preferences, and delete content within the app settings. If you want to delete your account entirely, contact us at support@Jorven.com and we will guide you through the process. You may also adjust device-level permissions (camera, photos, notifications) at any time.
Data Retention
We retain personal data only for as long as necessary to provide the Service, comply with legal obligations, or resolve disputes. When you delete your account, we remove or anonymize your personal data unless retention is required by law.
Children
The Service is intended for users who are at least 18 years old. We do not knowingly collect data from individuals under 18.
Security
We use encryption in transit, access controls, and routine monitoring to protect your data. However, no online service can guarantee absolute security, so please keep your login credentials confidential.
International Use
Your information may be processed and stored in the United States or other countries where we or our service providers operate. We take steps to ensure adequate protection consistent with applicable laws.
Changes to This Policy
We may update this Privacy Policy to reflect product improvements or legal requirements. If we make material changes, we will notify you through the app or by email before the new policy takes effect.
Contact
For privacy questions or to exercise your rights, email support@Jorven.com.